Our Satisfaction Guarantee

Love our service, or your money back. No questions asked.

We at synKro want you to be completely happy with your service. We offer a 30-day money back guarantee on our broadband Internet service — no questions asked! The 30-day period starts when your service is activated, not when purchased.
Prior to the end of your first month of service, you must call our customer service number (1-844-883-1659) and advise them of your desire to terminate. Your service will then end on the last day of your first month
We will, at our expense, schedule a technician to remove the outdoor modem with minimal impact to your premise. At that time, we will also collect any rental devices. We will then apply a refund for your first month of service to the original payment method. Sorry, but there are no refunds on any installation or account set-up fees.